If you don't remember your Native Instruments account or password, reset your password using the ' Forgot Password?' link. The Native Instruments account you've tried to activate with is not the same account your library was originally activated with. If you've never activated the product, follow the installation/activation instructions here. Log into Native Access with your existing Native Instruments account, and you should see your product listed. on a former computer), your product's serial number is already tied to your Native Instruments account. If you've previously activated the product (i.e. The product is not activated in Native Access
See below for steps to take regarding any of these scenarios.
There are a few reasons your Kontakt Player library (like Virtual Drumline) could get stuck in 'Demo' mode.